Processing time: 3-6 business days.
Includes a photo of your order and tracking code before dispatch when available.
Delivery time after dispatch: usually 7-18 business days, depending on destination and carrier flow.
Some orders may receive updated or replacement tracking numbers before final delivery. If this happens, your order will be monitored using the most recent official tracking information.
If your order is not delivered within 45 calendar days from the purchase date and the latest official tracking is missing, inactive, or clearly stalled, you may request a full refund or reshipment.
Orders showing recent movement, customs clearance, arrival in the destination country, handoff to the local carrier, out-for-delivery status, delivery attempt, or delivered status are not eligible until the tracking becomes inactive or the delivery issue is confirmed.